Metro Signs & Lighting is growing!

FULL TIME – Warren

A Service Tech is responsible for diagnosing, estimating, retrofitting, and repairing customer signs and lighting. By doing so, the Service Tech is tasked with safely and thoroughly diagnosing electrical signs and lighting while minimally impacting the physical area, leaving a clean and complete job site, operating and maintaining company vehicles in a safe and well-maintained manner, maintaining quality customer relationships, managing customer expectations and managing communications with the Service Manager, Sales Reps and Shop Team related to the jobs.

This role requires the Service Tech to use a tablet and record details of that job in the device. The Service Tech should be detail-oriented, conduct themselves professionally, have a can-do attitude, be responsible, flexible, multi-task, calm under pressure and discern priorities.

Main Job Tasks and Responsibilities

• Perform electrical troubleshooting & repairs to signs and lighting
• Keep truck clean, stocked, and organized
• Read all work orders before leaving the shop, have all materials on hand for the day
• Provide service and customer support during field visits or dispatches
• Operate vehicles in a safe manner and wear all safety and PPE while at a job site
• Produce detailed service reports and timesheets every day, take photos, synch tablet
• Turn in receipts daily with details of purchases for job-specific items
• Follow all company’s filed procedures and protocols per the Employee Handbook
• Communicate with Service Manager and Sales Team on job-specific details
• Provide hand tools to complete daily tasks
• Build positive relationships with customers

FULL TIME – Warren

Sign Fabricator must be skilled in the ability to Fabricate, weld, and assemble signs, frames, structures, and metal cabinets with some electrical.

• Ability to read both, rough and detailed blueprints and have experience with stainless steel, mild steel, and aluminum.
• Be proficient with welding and have knowledge of cutting torch, CNC Router, metal brakes, press shears and various power tools as they apply to fabrication.
• Input information into company software and complete project in budgeted time

FULL TIME – Warren

Field technicians are the face of our company, and the quality work they do is critical to helping us build the brands of our clients.  Installation Technicians report to the Installation Foreman.

• Install signs properly and to the highest quality standard to ensure customer satisfaction; work to be completed within the designated time and material allowances
• Provide solutions to resolve unanticipated issues encountered at jobsites so deadlines and schedules are maintained
• Communicate proactively and professionally with all stakeholders (install partner, office support team, customers).  Anticipate the next steps and the needs of others to create a team environment.
• Build the Metro Signs & Lighting brand through your commitment to being a professional.
• Clean uniform with proper PPE
• Organized and well-stocked truck and tools
• Appropriate language and respectful behavior
• Follow company and customer protocols
• Daily work summaries with accurate time and material listing
• Proper photos, sign-offs, and change order documentation

Skills

• Electrical and mechanical aptitude
• Problem-solving
• Troubleshooting and diagnosing capability
• Welding
• Painting
• Fit/finish capability
• Read prints/diagrams/manuals
• Organization of jobsite and tools and equipment
• Knowledge of appropriate Personal Protective Equipment
• Proper tool selection and operation
• Ability to work in adverse weather
• Basic math computation
• Proper lifting techniques
• Aerial equipment operation – booms, buckets, stage, rappelling
• Commercial Drivers License (CDL) and Sign Specialist preferred

PART TIME 

We are looking to hire several Night Patrollers in the Metro Detroit and Grand Rapids areas. The position has a flexible schedule of 3-4 nights a week. We require that the applicant has a valid driver’s license, vehicle insurance, a reliable vehicle, and smartphone with the ability to download Patrol App.

PAY: $17.50 per hour with the opportunity to earn performance-based bonuses.

Responsibilities include:

• Follows assigned patrol routes via our mobile application, thoroughly checking all waypoints on the route for sign and lighting outages and service opportunities
• Maintains constant surveillance from vehicles to identify the additional sign and lighting outages and sign service issues
• Utilizes the mobile app to document outages by taking pictures and recording other details such as problem reported, sign/lighting elevations, customer name, and address.
• Estimates size and characteristics of outage or service issue, and reports findings to supervisor.
• Relays information to other interested departments, store managers, and/or owners

FULL TIME

We have an opening for a full-time Warehouse Worker.  Job includes loading and unloading signs and materials off of semi-trucks, cleaning the yard and shop, receiving materials from suppliers, and driving parts to local suppliers.  Forklift certification is preferred with a can-do attitude.